We respect that your time is valuable and we appreciate that you understand ours is too.
We require 24 hours notice of any appointment cancellation, otherwise there will be a cancellation fee. Any client who cancels an appointment with less than 24 hours notice will be charged 50% of the appointment fee.
Clients who make a booking and subsequently fail to present for their designated appointment, may be charged 50% of the missed appointment fee.
Failing to present to appointments prevents us from serving others. If a client fails to attend 3 consecutive appointments they will be discharged from Body in Balance Dietetics.